One of the local support groups, “North Parade Residents and Traders Association“, have received this information from Oxford City Council:
The attached information sheet, which I received from the City Council, is intended for elderly or otherwise vulnerable residents of Oxford. It contains contact information and links to potentially useful information.
If you know of someone who is not connected to this list by email but would benefit from the attached, could you please get it to them in print form?
Don’t be afraid to ask for help
We know that the changes in daily life we are experiencing right now are difficult for everyone, but for some people they have made daily problems impossible to manage. If you or someone you know needs emergency help, don’t be afraid to ask for our support.
Our contact centre is ready to help vulnerable residents get the help they need during the coronavirus crisis. To ask for help you can either:
• Call the Contact Centre on 01865 249 811
• Complete our form www.oxford.gov.uk/CommunityAssistance
The Contact Centre is staffed 8am-5pm, with emergency cover out of hours.
Who should use the contact centre
The contact centre has been set up to get support to those most in need:
• If you have received a letter from the NHS identifying them as high risk
• If you need food bank support
• If you don’t have local support from friends or family
• If you have physical and/or mental health needs
Find out about what support is available www.oxford.gov.uk/CommunityAssistance
Other sources of support
So that we can support the most vulnerable, we ask you to only use the contact centre or fill out the online form if you need emergency support. If you need help but it’s not an emergency you can find help for a range of issues from these links:
• local volunteer help: you can ask for local volunteer help with shopping, a daily phone call to feel less isolated, or help to connect with online groups by contacting your Street Champion directly
• keeping busy and active: our Activity Hub is an online listing of different Oxford and national web sites for physical and mental health activities, museums and culture, learning resources and ways to keep in touch online
• shopping from Oxford businesses: find local businesses that are still open even though their shop or office is closed in our directory, from fresh food to books and music
• latest news on our coronavirus response: read our latest news on our response to coronavirus to find out what is happening in Oxford
• CITY COUNCIL service changes due to coronavirus: read our latest guidance and service information in response to the coronavirus
• COUNTY COUNCIL service changes due to coronavirus: read about changes to County Council services and the latest county-wide guidance